Hearing Services Consultative Committee
Consulting in Canberra

Research into hearing, hearing loss and hearing devices occurs around the world. Information for contracted service providers. The client therefore requires new hearing aid(s) and must be refitted. Details how the new aid(s) proposed for refitting will address the issues with the stylish hearing aid(s). The annual program statistics includes data across a long range of areas of the Voucher Program including number of clients, devices, business sites and hearing service providers. To encourage the Australian Government Hearing Services Program (the program), the Office of Hearing Services (the Office) has contracts in deposit with over 270 contracted service providers, who employ more than 200 hearing practitioners. The document provides lofty smooth guidance for staff of the Office as well as informing external stakeholders, including hearing services providers (providers) and members of the public. The Office is responsible for administering the Australian Government Hearing Services Program (the program), which provides eligible people with access to a range of fully and partially subsidized hearing devices and services. The goal of the program is to diminish the consequences of hearing loss for eligible clients and the incidence of hearing loss in the broader community. Reflects best practice complaints handling principles including: risk based decision making, taking proportionate action when appropriate, transparency and fairness to people who make complaints and to the people against whom complaints are made. Providers must have a process in place to manage complaints and must produce their clients with information about this process. In addition, the Office has a Service Provider Contract (and associated standards) with each provider contracted to donate services through the program. Where this occurs, complainants will be informed of any limitations, and if plausible provided with information about where to raise their complaint for further assistance. Complaints from clients who call the Office of Hearing Services. Complaints from providers who call the Office of Hearing Services. The Office may have facilitated an improved relationship between a client and their provider, which resolves the complaint. How a complaint was handled may be investigated, where a complaint relates to the Office. Deidentified information can be provided to providers to aid them to improve their services and compliance with program requirements. Through the program the Office continues to work towards reducing the incidence and consequences of avoidable hearing loss in the Australian community by providing access to high quality hearing services and devices. As piece of the transition of hearing services to the National Disability Insurance Scheme (Odis), we are committed to reviewing the structure of service items and fees below the Hearing Services Program (the program). This review will produce an opportunity to look at the costs and fee structure for delivering hearing services in the program both now and into the future. As healthy as providing access to lofty quality hearing services and devices, the Program supports research and prevention activities that. An accepting of the relationship between chancy behaviors and commotion induced hearing loss and the design of effective hearing health and hearing loss prevention campaigns. The National Acoustic Laboratories is the research division of Australian Hearing and conducts scientific investigations and research into hearing, hearing rehabilitation, and the effects of racket on people, including the prevention of hearing loss.